ThinkLP
Customer Conference 2025

Connect, Learn, Lead.

Join the ThinkLP community of retail, safety, and risk leaders for three days of meaningful conversations, practical learning, and future-focused thinking.

From powerful customer stories to AI-driven product innovation—this is your opportunity to explore what’s next for audit, loss prevention, safety, and operational excellence.

WHERE INSIGHT DRIVES IMPACT.

MARK YOUR CALENDAR

SEPTEMBER 8-10, 2025

Location: Eaglewood Resort & Spa, Chicago, Illinois

ThinkLP Customer Conference at a Glance

Join us for three days of learning, conversation, and connection. Here’s what you can look forward to:

Day 1

Monday, September 8

Optional golf outing with fellow attendees

Hotel check-in and registration

Welcome Cocktail Reception and Dinner

Day 2

Tuesday, September 9

The LSR Operating Platform Overview with Spencer Marzouk

Morning breakout sessions, workshops and use case discussions

From the FBI to the Front Lines of Loss Prevention with George Piro

Continued breakout sessions, workshops and use case discussions

Dinner, awards ceremony, and a after-party

Day 3

Wednesday, September 10

Office hours and panel discussions

"Its Your Loss" Live Podcast

The Future of Loss Prevention - AI, Intelligence & the New Risk Frontier, Tom Meehan

Hotel Checkout and guest departures

Throughout the conference, there will be plenty of chances to meet others, share ideas, and enjoy refreshments. We look forward to seeing you there.

A Community of Leaders, Innovators, and Doers

The ThinkLP Customer Conference is built to bring together our customers, partners, and team members for a collaborative, energising experience.


Expect strategic keynotes, hands-on sessions, peer-led insights, Think360 product showcases, and tools you can use to make an immediate difference in your business.

Whether you’re a first-time attendee or long-time customer, there’s something here for every stage of your journey.

SPECIAL EVENT

18-hole Golf Round (Optional)

Kick off your conference experience with a round of golf.
Start the week with a relaxed, optional 18-hole golf round—perfect for connecting with fellow attendees before the sessions begin.

You’ll be grouped into foursomes, giving you a chance to build new relationships, share ideas, and enjoy the outdoors in a beautiful setting.

Keynote Speakers

George Piro

Renowned former FBI Special Agent and expert in crisis leadership, George Piro brings powerful lessons in resilience, decision-making, and tactical leadership.

LinkedIn

Tom Meehan

CEO of CONTROLTEK and ThinkLP CSO, Tom Meehan is a global expert in LP and retail risk, sharing insights on predictive intelligence, cybersecurity, and AI-powered strategy.

LinkedIn

SPECIAL EVENT

Stay tuned for our full speaker lineup—including industry thought leaders, forward-thinking retailers, and customers sharing their journeys with ThinkLP and Think360.